Privacy Policy
Last updated: 17 August 2026
The Biology Academy respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how The Biology Academy collects, uses, stores and protects personal information when you visit our website, contact us, enquire about our services or receive tutoring or university admissions support.
1. Who we are
The Biology Academy is a Biology tutoring and university admissions support service based in the United Kingdom.
For the purposes of UK data protection law, The Biology Academy is responsible for the personal information collected through this website and in connection with our services.
Business name: The Biology Academy
Email:hello@thebiologyacademy.co.uk
Business owner: Alexandra Wadey
If you have any questions about how your personal information is used, please contact us at hello@thebiologyacademy.co.uk.
2. What information we collect
We only collect information that is reasonably necessary to respond to enquiries, provide our services and manage our business.
Information submitted through our contact form
When you submit an enquiry through our website, we may collect:
Your name
Your email address
Whether you are a student, parent or carer
The student's year group
Examination board, where relevant
The service you are interested in
Information included in your enquiry or message
Please do not include unnecessary sensitive or confidential information in the website contact form.
Information collected when you become a client
If you arrange tutoring or university admissions support, we may collect information such as:
Student name
Parent or carer's contact details, where applicable
Year group
Examination board and specification
Academic goals
Areas where support is required
Lesson and scheduling information
Relevant information needed to provide appropriate tutoring
Payment and transaction information
We will only collect information that is necessary for providing and managing our services.
3. Information relating to students under 18
The Biology Academy may provide services to students under the age of 18.
We recognise that children and young people require particular care when their personal information is collected and used. We aim to collect only the information necessary to provide our services and to explain clearly how that information is used.
Where a parent or carer makes an enquiry or arranges tuition on behalf of a student, we may communicate primarily with the parent or carer regarding bookings, administration and other matters relating to the service.
We do not use students' personal information for profiling or targeted advertising.
We will not knowingly ask students to provide unnecessary personal or sensitive information.
4. How we use your information
We may use personal information to:
Respond to enquiries
Arrange introductory lessons
Provide one-to-one Biology tuition
Provide group Biology sessions
Provide university admissions support
Communicate about lessons and bookings
Prepare appropriately for tutoring sessions
Provide feedback and support relating to lessons
Arrange and administer payments
Maintain appropriate business and financial records
Respond to questions or requests
Meet legal and regulatory obligations
Protect the security of our website and services
We will only use personal information for purposes that are compatible with those described in this Privacy Policy.
5. Our lawful basis for using your information
Under UK data protection law, we need a lawful basis for processing personal information.
Depending on the circumstances, we may rely on the following lawful bases:
Contract
We may process information where this is necessary to provide tutoring or university admissions services that you have requested, or to take steps at your request before providing those services.
Legitimate interests
We may process information where this is necessary for the legitimate operation and administration of The Biology Academy, provided that these interests are not overridden by your rights and interests.
Legal obligation
We may process information where this is necessary to comply with legal obligations, including appropriate financial and accounting requirements.
Consent
Where consent is the appropriate lawful basis, we will ask for consent and explain what you are consenting to. Where we rely on consent, you may withdraw that consent.
6. How we collect information
We may collect information:
Through our Squarespace website contact form
By email
During enquiries or consultations
When arranging or providing tutoring
When arranging university admissions support
Through lesson or booking arrangements
When you provide information directly to us
7. Our website and Squarespace
Our website is hosted using Squarespace.
When you visit our website, Squarespace may collect certain information about your browser, network, device, IP address and how you interact with the website. Squarespace uses this information to operate and protect the website and its services.
Information submitted through our Squarespace contact form may be processed by Squarespace as our website provider and sent to the email address connected to the form.
Our website uses Squarespace Analytics to help us understand website traffic and improve the website.
Squarespace Analytics may collect information including:
Browser, network and device information
IP address
Pages visited
Clicks and internal links
Scrolling activity
Searches
Timestamps
Information about how visitors interact with the website
We use this information to understand website traffic and improve the content and performance of our website.
8. Cookies
Our website uses cookies and similar technologies.
Some cookies are necessary for Squarespace to operate and securely provide the website. Squarespace also provides analytics and performance cookies that support Squarespace Analytics.
Where required, non-essential analytics and performance cookies will only be used in accordance with your cookie preferences.
You can manage your cookie preferences through the cookie settings available on our website.
9. Email
Our business email address is:
Email services are provided through Google Workspace.
If you contact us by email, we will use the information you provide to respond to your enquiry and, where appropriate, provide and administer our services.
We may retain relevant email correspondence where this is necessary for our records, ongoing communication or the provision of services.
10. Online lessons
Tutoring sessions are delivered online using Google Meet.
Where necessary to arrange and provide a lesson, we may use relevant student or parent/carer information to schedule and facilitate the session.
We do not intentionally record tutoring sessions unless this has been specifically discussed and appropriate arrangements and permissions are in place.
For information about how Google handles personal information, please refer to Google's own privacy information.
11. Payments
Payments for The Biology Academy's services are currently made by bank transfer.
We may retain information relating to payments, such as the payer's name, payment date, amount and the service or invoice to which the payment relates, for accounting and business-record purposes.
We do not request or store bank account passwords, online banking login details or other banking security credentials.
12. Sharing your information
We do not sell or rent your personal information.
We may share personal information with service providers where this is necessary to operate The Biology Academy and provide our services.
These may include providers involved in:
Website hosting and website services — Squarespace
Business email — Google Workspace
Online lessons — Google Meet
Website analytics — Squarespace Analytics
We may also disclose information where required by law or where necessary to protect our legal rights, safety or the security of our services.
We will only share information that is reasonably necessary for the relevant purpose.
13. International data transfers
Some of the technology providers used by The Biology Academy may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law.
14. How long we keep your information
We will only keep personal information for as long as it is reasonably necessary for the purposes for which it was collected.
For enquiries that do not become clients, we will generally retain information only for as long as reasonably necessary to respond to and manage the enquiry.
For clients, we may retain relevant information for the duration of the tutoring or admissions relationship and for an appropriate period afterwards where necessary for legitimate business, legal, accounting or record-keeping purposes.
Financial records will be retained for the period required by applicable legal and tax requirements.
We will periodically review the personal information we hold and securely delete or anonymise information that is no longer required.
15. Keeping your information secure
We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.
Access to personal information is limited to what is reasonably necessary to operate The Biology Academy and provide our services.
However, no online system or method of transmitting information over the internet can be guaranteed to be completely secure.
16. Your data protection rights
Depending on the circumstances, you may have rights under UK data protection law, including:
The right to be informed about how your personal information is used
The right to access the personal information we hold about you
The right to ask us to correct inaccurate or incomplete information
The right to request deletion of your personal information in certain circumstances
The right to request restriction of processing in certain circumstances
The right to object to certain processing
The right to data portability in certain circumstances
The right to withdraw consent where we rely on consent as our lawful basis
These rights are subject to certain legal exceptions and limitations.
To exercise a data protection right, please contact:
17. Complaints
If you have concerns about how The Biology Academy has handled your personal information, please contact us first so that we have an opportunity to address your concerns.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).
Further information about the ICO and how to make a complaint is available on the ICO's website.
18. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal requirements.
The latest version will be available on this page, with the date of the latest update shown at the top.
We recommend reviewing this Privacy Policy periodically to ensure that it remains accurate and up to date.
Contact
If you have any questions about this Privacy Policy or how The Biology Academy uses your personal information, please contact:
The Biology Academy
Email:hello@thebiologyacademy.co.uk
Last updated: 17 August 2026