Terms & Conditions
The Biology Academy
Last updated: 17 August 2026
These Terms & Conditions apply to tutoring and university admissions support services provided by The Biology Academy.
By booking or purchasing a service from The Biology Academy, you agree to these Terms & Conditions.
If a student is under 18, the parent or legal guardian making the booking is responsible for agreeing to these Terms & Conditions on the student's behalf.
1. About The Biology Academy
The Biology Academy provides:
• One-to-one GCSE and A-Level Biology tuition
• Introductory Biology lessons
• Small-group Biology sessions
• University admissions support
Lessons and support are provided online unless otherwise agreed.
2. Booking Lessons
One-to-one lessons and other services must be booked in advance.
A booking is confirmed once a suitable lesson time has been agreed and any required payment or booking requirements have been completed.
Lesson times are reserved specifically for the student.
For group sessions, a place is confirmed once the relevant booking and payment requirements have been completed.
3. Introductory Lessons
Introductory lessons are offered at a reduced rate to allow students and parents or carers to experience The Biology Academy before committing to ongoing tuition.
An introductory lesson does not create an obligation to purchase further lessons.
Any cancellation or rescheduling of an introductory lesson is subject to the Cancellation & Rescheduling Policy.
4. One-to-One Tuition
One-to-one lessons are personalised according to the student's needs, goals and examination specification.
Lessons may include:
• Teaching and explanation of Biology content
• Retrieval and recall activities
• Application of biological knowledge
• Exam-style questions
• Exam technique
• Feedback on written answers
• Revision planning
• Targeted support with areas of difficulty
The content and structure of lessons may vary depending on the student's needs.
5. Lesson Packages
The Biology Academy may offer packages of multiple one-to-one lessons at a reduced overall price.
Package details, including the number of lessons, price, payment arrangements and any applicable expiry period, will be communicated at the time of purchase.
Package lessons are subject to the Cancellation & Rescheduling Policy.
Unless otherwise agreed, unused lessons should be completed within the agreed package period.
6. Group Sessions
Group sessions are offered at specific dates and times and may focus on particular Biology topics, examination skills or revision areas.
Places may be limited to ensure that students receive an appropriate level of interaction and support.
Students booking a group session are responsible for attending at the scheduled time.
Group-session cancellations and refunds are subject to the Cancellation & Rescheduling Policy.
7. University Admissions Support
University admissions support may include guidance relating to:
• University and course choices
• Application planning
• Personal statement preparation and development
• Interview preparation
• Application strategy
Admissions support is intended to provide guidance, feedback and educational support.
The Biology Academy does not guarantee admission to any university, course or programme.
Final decisions regarding applications, admissions and offers are made by the relevant universities or institutions.
Students remain responsible for ensuring that applications and submitted information are accurate and complete and for meeting all relevant deadlines.
8. Fees and Payment
Current prices for services are displayed on the website or communicated to the client before a booking is confirmed.
Payments are currently made by bank transfer.
Where payment is required in advance, a booking may not be confirmed until payment has been received.
The Biology Academy reserves the right to update its prices. Any price change will not affect a lesson or package that has already been paid for.
9. Cancellation and Rescheduling
The Biology Academy recognises that circumstances can change.
Cancellations and requests to reschedule are handled in accordance with the Cancellation & Rescheduling Policy.
The Cancellation & Rescheduling Policy forms part of these Terms & Conditions.
Please refer to the Cancellation & Rescheduling Policy for information about cancellation periods, non-attendance, refunds, rescheduling and exceptional circumstances.
10. Online Lessons
Lessons are delivered online, primarily using Google Meet.
Students are responsible for having:
• A suitable device
• A reliable internet connection
• Access to Google Meet
• Any required equipment or resources communicated before the lesson
Reasonable efforts will be made to resolve technical problems during a lesson.
Where a significant technical issue prevents a lesson from being delivered, the lesson may be rearranged in accordance with the Cancellation & Rescheduling Policy.
11. Student and Parent/Carer Responsibilities
Students are expected to:
• Attend lessons punctually
• Participate appropriately
• Treat the tutor and other students respectfully
• Have the equipment needed for the lesson
• Complete agreed tasks where appropriate
• Inform The Biology Academy of any relevant circumstances that may affect their learning
Parents and carers are responsible for ensuring that younger students have appropriate access to the required device and online learning environment.
For students under 18, parents and carers remain responsible for the student's general supervision outside the tutoring session.
12. Professional Conduct
The Biology Academy is committed to providing a professional, respectful and supportive learning environment.
Students, parents and carers are expected to communicate respectfully.
The Biology Academy reserves the right to end a lesson or decline further bookings where behaviour is inappropriate, abusive, threatening or otherwise prevents a safe and productive learning environment.
13. Safeguarding
The Biology Academy is committed to maintaining appropriate professional boundaries and providing a safe learning environment for students.
Particular care will be taken when providing services to students under 18.
The Biology Academy may take appropriate action where there is a safeguarding concern, including contacting a parent or carer or relevant authority where necessary and appropriate.
Further information is available in the Safeguarding Policy.
14. Communication
The primary business email address for The Biology Academy is:
Communication regarding lessons, bookings and services should normally take place through this email address or through agreed professional channels.
For students under 18, communication may involve the student's parent or carer where appropriate.
15. Learning Resources and Intellectual Property
Resources, worksheets, presentations, notes, exam-style materials and other content provided by The Biology Academy remain the intellectual property of The Biology Academy unless otherwise stated.
Resources are provided for the student's personal educational use.
They must not be:
• Resold
• Published online
• Shared commercially
• Distributed to other students
• Reproduced for commercial purposes
Students may use resources provided to them for their own learning and revision.
16. Academic Results
The Biology Academy aims to provide high-quality teaching and support students in achieving their academic goals.
However, academic results depend on many factors, including the student's engagement, attendance, independent study, prior knowledge and examination performance.
No specific grade, examination result, university offer or admissions outcome can be guaranteed.
17. Use of Student Work
Student work may be reviewed during lessons to provide teaching and feedback.
The Biology Academy will not publicly share identifiable student work, photographs, names, grades or testimonials without appropriate permission.
Any testimonials used on the website will be genuine and used with appropriate permission.
18. Privacy
Personal information is handled in accordance with our Privacy Policy.
The Privacy Policy explains what personal information we collect, how we use it, how information relating to students under 18 is handled, how information is stored, the use of Squarespace, Google Workspace and Google Meet, and your data protection rights.
19. Complaints
If you are unhappy with any aspect of the service, please contact:
The Biology Academy will aim to understand the issue and resolve complaints fairly and promptly.
20. Changes to Services
The Biology Academy may occasionally need to change lesson times, session availability, content or services.
Where a change materially affects a booking that has already been made, reasonable efforts will be made to communicate this to the client and offer an appropriate alternative where necessary.
21. Limitation of Liability
The Biology Academy will provide services with reasonable care and skill.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under UK law, including rights and protections provided to consumers by applicable legislation.
22. Consumer Rights
Nothing in these Terms & Conditions is intended to remove or restrict any statutory rights you may have as a consumer.
Where applicable, your rights under UK consumer protection legislation will continue to apply.
23. Changes to These Terms & Conditions
The Biology Academy may update these Terms & Conditions from time to time to reflect changes to the services, business or applicable legal requirements.
The latest version will be available on this website.
The date at the top of this page shows when the Terms & Conditions were last updated.
24. Contact
If you have any questions about these Terms & Conditions, please contact:
The Biology Academy
Email: hello@thebiologyacademy.co.uk
Last updated: 17 August 2026